Customer Service Promise
GO BEYOND, WITH THE RIGHT SERVICE
Service with Value
Service with Trust
Service with Value
Servicing your Nissan vehicle in our network of authorised dealers offers you unique added value. Our dealership will strive to provide a smooth and satisfying experience, whilst ensuring that your vehicle gets the care it needs.
Transportation Solutions
Enjoy peace of mind when booking your car service at your local authorised Nissan dealer. We are pleased to offer you a range of solutions to assist with your mobility1.
Network Coverage
Nissan’s extensive network of authorised dealer are equipped with Nissan’s tools & technology to take care of your vehicle, we have you covered.
Online Booking
In just a few clicks, schedule your next service appointment with Nissan trained technicians.
Complimentary Vehicle Clean
After every service your vehicle will receive a complimentary external wash and a vacuum of the foot well area.
Service with Trust
Trust the Nissan service network for reliable and expert care. Nissan dealerships have expert technicians who are dedicated to providing a quality service for your vehicle. You can be confident that your Nissan is in capable hands.
Nissan Genuine Parts
Nissan genuine parts are designed specifically for your vehicle with Nissan's highest quality and safety standards, to deliver optimum performance, reliability and safety. Nissan genuine parts are covered by a 12-month/20,000km warranty2.
Expert Technicians
Nissan’s technicians have been trained with Nissan tools, on the latest technologies to diagnose & repair your vehicle. Paired with the use of Nissan genuine parts, you can enjoy complete peace of mind.
Preserving Resale Value
Servicing your vehicle at an authorised Nissan dealer ensures the use of high quality Nissan genuine parts, Nissan trained technicians and technologically advanced tools, giving you a reliable service history, contributing to preserving resale value.
Service Price Guarantee
We do promise transparency as this is all in the context of pricing which is completely transparent via all of the programs we have in place.
Capped Price Servicing
The Nissan Capped Price Service program3, sets a recommended maximum price for all new Nissan vehicles for the first six scheduled services, in accordance with your vehicle's service schedule.
Next Steps
DISCLAIMERS
1. Speak to your authorised Nissan dealership prior to your service for transportation options.
2. Nissan Genuine Parts purchased over the counter are covered by Nissan's 1 year or 20,000km warranty (whichever comes first). If Nissan Genuine Parts are purchased and fitted at the time of purchase and by an Authorised Nissan Dealer, they are covered by Nissan's 1 year or 20,000km warranty or the balance of the New Vehicle Warranty (whichever is greater). NOTE: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
3. The Nissan Capped Price Service Program provides prices based on the standard items in each Scheduled Service where the Nissan Vehicle has been used under 'Normal' driving conditions (as set out in the Owner’s Handbook). Any additional work or parts required may not covered and will be at the owner’s cost. For more information see Nissan Service Terms and Conditions