“NISSAN CUSTOMER SURVEY” PROMOTION

TERMS AND CONDITIONS

To opt out of this competition, email Nissan on customer_experience@nissan.com.au

1.    Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

2.    Entry is only open to Australian residents aged 18 years or over.

3.    Employees (and their immediate families) of the Promoter, Nissan Dealerships and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

4.    Entries into the promotion open on 01/12/2024 and close at 11:59pm AEDT on 24/11/2025 (“Promotional Period”).

5.    To enter and receive an automatic entry into the draw(s) , individuals must complete the following steps during the Promotional Period:

•    Receive an eDM or SMS text from the Promoter containing the promotional link and click through the link to access the survey;
•    Input the requested details for the survey; and
•    Submit the fully completed survey online.

Individuals that do not wish to participate must opt out by emailing the Promoter on customer_experience@nissan.com.au

6.    Multiple entries permitted, subject to the following: (a) only one (1) entry permitted per survey submitted; and (b) each entry must be submitted separately and in accordance with entry requirements.

7.    The Promoter, reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

8.    Incomplete or indecipherable entries will be deemed invalid.

9.    If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

10.    There will be a total of four (4) draws conducted for entries received during the Promotional Period (each a “Draw”). Subject to the starting and closing time of the Promotional Period, entries into each Draw will open at 12am and close at 11:59pm AEST/AEDT on the dates in the table below. Each Draw will take place at 3 Amy Close, Wyong NSW 2259 at 11:00am AEST/AEDT on the dates in the table below. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. Non-winning entries in each Draw will not be entered into any subsequent Draw(s). Winners will be notified by phone and email within two (2) business days of the draw and published (initial, surname and postcode) at https://www.nissan.com.au/owners/survey-competition.html the dates specified in the table below.

11.    The Promoter’s decision is final and no correspondence will be entered into.

12.    The first five (5) valid entries drawn in each Draw will each win a $1,000 Eftpos card.

13.    Any ancillary costs associated with redeeming the Eftpos card are not included. Any unused balance of the Eftpos card will not be awarded as cash. Redemption of the Eftpos card is subject to any terms and conditions of the issuer including those specified on the Eftpos card.  

14.    Subject to the unclaimed prize draw clause, if for any reason a winner does not take / redeem a prize at/by the time stipulated by the Promoter, then the prize will be forfeited.

15.    If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

16.    Total prize pool value is $20,000.  

17.    Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.

18.    A draw for any unclaimed prizes may take place on 12/01/2026 at the same time and place as the original draw, subject to any directions from a regulatory authority. Winners, if any, will be notified by email and phone within two (2) business days of the draw and their names will be published (initial, surname and postcode) at https://www.nissan.com.au/owners/survey-competition.html on 14/01/2026.

19.    Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

20.    If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

21.    Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.

22.    Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

23.    Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use / taking of the prize.

24.    The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.nissan.com.au/privacy.html.  In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose PI to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy), and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles.  By entering the promotion entrants consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and agree that the Promoter is not liable in this regard.

25.    The Promoter is Nissan Motor Co. (Australia) Pty Ltd (ABN 54 004 663 156) of 1 Peters Ave, Mulgrave VIC 3170 telephone 1800 035 035 (“Promoter”).

NSW Authority TP/02677. ACT Permit No. TP24/02670. SA Permit No. T24/2049